There’s a new kid on the block this month – Windsor Animal Hospital has opened its doors to Penang’s pet and wildlife community.
Starting with 4 veterinarians but planning on 7 this 24 hr clinic will always have someone on the front desk for worried pet lovers.
The plan is to get patients in and out from the separated dog and cat waiting
areas in 30 minutes. In peak times there will always be two vets working simultaneously in the well appointed clinic offices.
As well as state of the art sterile operating room with a specially designed veterinary table with 6 degrees of movement, there is a preparation annex for the administration of anesthetics and pre op services.
For patients who require 24hr medical care there are two wards – one for dogs and one for cats.
There is also a specially designed animal shower room.
Perhaps the most revolutionary addition for The Penang animal care scene is the establishment of a laboratory with fully trained technicians to provide feedback the same day to vets and owners. The lab will have veterinary calibrated technology and will be able to perform hematology, urine, and skin analysis in a quick turnaround. The full time lab technician will relieve the vet of these duties to enable him/her to see more patients.
The clinic also features a room with special leaded doors and walls to enable digital X-rays and ultrasounds to be taken. This will show instantaneous results and is also much lower radiation than conventional X-ray rooms.
There is also an isolation pen for animals with suspected contagious illness.
In a totally separate area the clinic will provide limited boarding facilities for both cats and dogs. The focus here as in the clinic is on having professional animal handlers tend to the boarders needs. In fact the clinic nurses will all be human trained and the clinic is training them as vet nurses via an Australian online veterinary school.
All patients records will be computerized and specialist software has been employed so that the business can easily be grown.
And last but not least there will be a dermatology shopfront. This is where ongoing treatment of skin conditions can be carried out using the correct medicines and protocols.
Dog Friendly Penang spoke to veterinarian Indian qualified Dr Shibu for this article. He specializes in emergency and critical care and internal medicine. At the time of the interview two other vets were on board – Malaysian qualified and highly experienced general physician Dr Sam and soft tissue and exotic medicine specialist Australian qualified Dr Lim.
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